The cloud contact center is a system that facilitates the mechanism of communication in your company
Fixed price no hidden fees, unlimited messages, no cost per message, Quick Onboarding in less than 5 minutes .
organizes the communication process with high quality within companies and enterprises by relying - Powered By AI
Develop and grow customer relationships over any channel with the eOctopus full-stack, cloud communication platform-as-a-service.
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Flexibility in services during emergency situations.
24/7 monitoring to reduced down-time.
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We love hard problems and believe in the indomitable power of people's ability to create a better world through ingenuity and resourcefulness. We reject the “can’t be done” and believe bold ideas and fearless iteration can resolve the most challenging problems for our customers and the world they operate in.
A positron is a positively charged electron. We are genuinely excited to serve and help others. We believe that positive energy is contagious and caring is critical. We seek to be bright spots for the people around us in every interaction, and we stand up and work for what we believe is good and right for our customers, our company, our communities, and the world at large.
Product experience refers to a customer's overall perception and satisfaction when using a product or service. Improving product experience is an ongoing process that involves understanding customer needs, pain points, and preferences.
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Artificial intelligence is in its biggest technological advancement and contact centers are in a prime position to take advantage
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With our WhatsApp chatbot, you can delight customers with an always-on autoreply for common inquiries and FAQs as well as optional IVR call deflection regardless of working hours or agent availability.
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